Terms & Conditions

Last updated: October 22, 2026

About NELBEE

This website is operated by NELBEE. NELBEE is the trading name of NELBEE LTD, a company registered in England and Wales.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

Orders

• All orders are subject to availability.
• We may refuse or cancel an order in exceptional circumstances, including stock discrepancies, pricing errors, or suspected fraud.
• Order confirmation emails acknowledge receipt of your order; acceptance occurs on dispatch.

Pricing & Payment

• Prices are listed in GBP and include VAT where applicable.
• Payment is due in full at checkout through our secure payment providers.
• Prices may change without notice; confirmed orders are unaffected.

Product Details

We aim for accuracy in descriptions and imagery. Minor variations may occur due to natural characteristics of materials or individual display settings.

Delivery

Delivery information, costs, and timelines are set out in our Shipping Policy. Stated timeframes are estimates and may vary due to factors beyond our control.

Risk of loss passes to you upon delivery of the products.

Returns & Refunds

Our returns window and process are described in our Returns & Refunds Policy .

Nothing in our Returns & Refunds Policy affects your statutory rights under UK consumer law.

Intellectual Property

All photographs, designs, logos (including the acorn symbol), and written material are the property of NELBEE or its licensors and may not be reproduced without permission.

Limitation of Liability

• We are not liable for indirect, incidental, or consequential losses related to your purchase.
• Nothing in these terms limits your statutory consumer rights under UK law.

Use of Website

You agree to use this website only for lawful purposes. You must not misuse this website by introducing viruses, attempting unauthorised access, or engaging in any activity that may harm the website or its users.

Accuracy of Information

We make reasonable efforts to ensure all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

Governing Law

These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

Their personalities are not small. Their freedom is not negotiable.